• Passenger Bill of Rights a bust:  Consumer groups (Global News)
    Articles,  Blog

    Passenger Bill of Rights a bust: Consumer groups (Global News)

    A complete strikeout in terms of delivery. It’s laughable. Reactions from two consumer advocates who have dug through Canada’s proposed new Air passenger Bill of Rights, unveiled earlier this week by the Transport Minister. These air passenger rights will ensure that travelers are treated like people and not just like numbers. From limiting bumping to imposing penalties on airlines that don’t follow regulations, consumers groups expected the Liberal government to deliver protection. They say this isn’t it. The bill is not much more than a basic skeleton. It’s of no value in its present form. Having reviewed the legislation, consumer rights groups are in agreement on this. This really does…

  • AMA Public Affairs: Air Passenger Bill of Rights
    Articles,  Blog

    AMA Public Affairs: Air Passenger Bill of Rights

    Air travel can take a lot of planning. Packing. Pet care. Parking. The last thing you should worry about are your rights as an air passenger. Which is why AMA and CAA are strong advocates for a Canadian Air Passenger Bill of Rights. The fact is this: You deserve to be protected when things go wrong. This could be when you’re denied boarding or your flight is overbooked. Your flight is delayed or cancelled for a reason that’s within an airline’s control. You’re sitting on the tarmac for more than 90 minutes. Your baggage is lost or damaged. Or, having to pay extra to sit next to your child. Right…